RETURN POLICY

Last updated April 09, 2021 

 

Thank you for your purchase. We hope you are happy with your purchase. However, if you received defective or damaged products, use the contact details below to arrange a refund. Please see below for more information on our return policy.

 

RETURNS

 

All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

 

RETURN PROCESS

To return an item, place the item securely in its original packaging, and mail your return to the following address: PRINTFUL, 11201 Ed Brown Rd, Charlotte, NC, 28273. Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. 

 

REFUNDS

 

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least seven (7) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company.

 

EXCEPTIONS     

Please Note          

● Sale items are FINAL SALE and cannot be returned.             

● Any claims for misprinted/damaged/defective items must be submitted within 4 weeks after the product has been received. For packages lost in transit, all claims must be submitted no later than 4 weeks after the estimated delivery date. Claims deemed an error on PRINTFUL'S part are covered at their expense.    

 

QUESTIONS

 

If you have any questions concerning our return policy, please contact us at: contact@theofficialoc.com